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Featured Reviews
Great Product and Great Service
Saturday, 12 October 2019  |  Dave

Ordered and they arrived well packaged within 48 hours. Mints are excellent and well on the way to eating them all!

Excellent quality, value and service
Thursday, 3 October 2019  |  Ken

I can't praise this company or their products highly enough. Easy to use website made ordering easy followed by prompt delivery and a very high quality product well packaged and really good value for money I cannot find fault with anything

Cola cubes chewy centre
Saturday, 28 September 2019  |  Michelle

Really excited to try these sweets so hard to get them with chewy centre would highly recommended

Delivery & Returns


  • Covid-19  Update, Please allow an extra 1 to two days on top of our normal delivery options as all couriers are experiencing high volumes of parcels and staff shortages on delivery vans. 
  • FREE DELIVERY IF YOU SPEND £50 (*UK Mainland only), Delivery time of up to 7 working days.
  • Standard postage in the UK is a maximum of £4.95, or as low as £2.50 if you are only ordering a couple of bags of sweets
  • We can deliver to your place of work or a separate address, just tell us where when you checkout.
  • Choose one of our 3 levels of delivery service*
    1. Bronze Delivery: up to 7 working days £4.95 or less
    2. Silver Delivery:  2 to 3 working days £5.95
    3. Gold Delivery*: 1 to 2 working days £6.95. Place your order before 3pm and we deliver your order within one to two working days . Plus you get our super wizzy delivery system which makes things easy. Just £6.95 with text and email updates. 
      Delivery is only made weekdays ( weekend delivery is available if you select (Weekend Delivery in the checkout)
      *UK Mainland Only, (Highlands & Islands, N-Ireland, Channel Islands will take longer to arrive, approx two extra days for gold orders, and 3 extra days for silver and bronze, the exact delivery charge will be calculated in the checkout).
  • Gold Delivery Extra Benefits:
    1. Track and trace service via your mobile phone, email and web browser.
    2. A two hour delivery window estimate direct to your mobile phone or email on the day of your delivery. No longer do you have to wait in all day, we tell you when it is coming.
    3. You will get a text first thing letting you know your delivery time, for example (between 11am and 1pm). You can amend the delivery day if you so wish or arrange to collect in person if need be.
    4. You can also update your delivery via the internet using your tracking number.
    5. Remember to give us your mobile number in the checkout if you select gold delivery.
  • New Saturday Delivery Service Now £9.95
    Order by 3pm on Friday and your order will arrive on Saturday* with our courier DPD with all of the above benefits

Our parcels will show our company name on the delivery labels and if you choose a gift message this will be attached to the outside of the parcel.

Collect From Store Delivery Option:  you will need to collect from our store in Bristol. This is the only collection location currently available. Please allow 1 to 2 working days for your order to be picked and packed ready for collection.
We do however deliver nationally and overseas.

Not in the UK? We also deliver throughout Europe and worldwide via DPD and UPS courier and R-Mail Air Mail Services. The shipping charge will be calculated automatically when you checkout. Delivery throughout Europe with standard shipping (Inside Europe Air Mail) should arrive within 5 to 15 business day after posting but please allow up to 30 in case of delays due to customs or border control. Our faster courier delivery to Europe (Inside Europe Courier) should arrive in 3 to 5 business days after posting, again please allow some extra time in case of customs or border control delays as times are estimated.

USA / Canada Shipping / Delivery

VAT ( BRITISH TAX ON GOODS) is not charged on orders exported to the USA/CANADA
The 20% tax rate (vat) will automatically be removed in the checkout when you place your order so long as delivery and billing is to an address in the USA or Canada.

We deliver to the USA and Canada via one of our couriers: UPS, DPD or Royal Mail Air Mail.
Fast courier delivery should take between 2 and five working days after the day we dispatch. We do not dispatch on weekends or on UK bank holidays dates, orders placed on weekends or bank holidays are not classed as working days. Delivery dates are estimated and not a guaranteed delivery date service. Local taxes may be payable by the customer on import depending on local States internal tax rules. We can not accept any liability or refund charges/ tax / import duty imposed by customs or local taxation in any form.

Royal Mail International delivery should take 7 to 14 days, it may take longer from time to time. If your order is urgent please use our courier option.

The vast majority of parcels to the USA / Canada will arrive quickly, require a signature on delivery and without any problems or delays with customs.

To avoid any complications with your shipment, please double check your address and ZIP code are correct, in the event of an incorrect address being given we are unable to refund any delivery charge once the shipment is dispatched. Shipments classed as lost , delayed or damaged by our couriers due to an incorrect delivery address being given by the customer will not be refunded.

Parcels returned to Treasure Island Sweets Ltd from the USA / Canada marked as ( uncollected, refused, incorrect address, moved, not wanted, etc, etc, will not qualify for a refund on the original shipping charge. We will refund the original purchase price for the goods less any shipping charges.

Customs officials do have the right to open and inspect any package at random, this is beyond our control as a spot check can be made by the local customs authority at will. Your goods should not be harmed in anyway but the outer packaging may be opened and resealed accordingly. 

Returns Policy UK Only. ( Excludes USA & Canada )

You may return unopened items within 7 days of delivery for a full refund on the items you have ordered. We'll also pay the return shipping costs if the return is a result of 'our' error (you received an incorrect or damaged item, etc.). Please contact us first before returning any item so that we can issue you a returns number and arrange collection if required. Return shipping charges are the customers liability in the event of change of mind or no longer required (the original shipping charge will not be refunded in this event). It is the customers responsibility to insure safe transit and we strongly recommend using a tracked / insured delivery service.  

You should expect to receive your refund within 3 working days once we have received your items back with us.

* UK mainland only excludes Highlands and Islands, N-Ireland, Channel Islands

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