Tuesday, 24 March 2020 | Admin We are open for orders but Please allow EXTRA TIME on top of our normal delivery times, this includes our GOLD delivery option. This is due to COVID-19 and Lockdown restrictions. Currently all delivery services are estimated only, we do not guarantee delivery times on any of our delivery services during the COVID19 pandemic.
Orders to N-Ireland and the EU may be subject to delay at the borders/customs due to BREXIT We have strict procedures in place to insure staff and customer safety at this time. Our couriers will also deliver as normal and they have their own strict procedures in place . Couriers are no longer asking customers to sign their handheld units and instead drivers will sign it on your behalf. We will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit.
With this new process you will still get your full track and trace functionality, giving you complete visibility of all your parcels.
This now forms our proof of delivery process for all deliveries until further notice for GOLD and Silver delivery options.
Bronze delivery is shipped via Royal Mail and does not require a signature.
We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience Kindest Regards
Treasure Island Sweets |
